Definitions:

A. Cartagena Tours: Refers to the tourism services company based in Cartagena, Colombia.

B. The User: Refers to any person or legal entity with residence or domicile in Cartagena, Colombia that uses the services of Cartagena Tours.

C. The Service Provider: Refers to any person or entity based in Cartagena, Colombia that offers tourist services through Cartagena Tours.

2. Acceptance of the General Conditions :

The User accepts these terms and conditions when using the services of Cartagena Tours. The User acknowledges that Cartagena Tours is not responsible for any of the activities or services offered by the Service Provider.

3. Use of the Services :

By using the services of Cartagena Tours, the User agrees to pay a commission for the reservation made. Cartagena Tours undertakes to put the User in contact with the appropriate Service Provider for the selected activity or service. The User agrees to comply with the terms stipulated by the Service Provider.

4. Limitation of Liability :

Cartagena Tours is not responsible for any of the activities provided by the Service Provider. The Service Provider shall be solely responsible for any loss, damage, injury or suffering caused during the performance of the activity or service.

5. Termination:

Cartagena Tours reserves the right to suspend or cancel the services provided to any User without prior notice.

6. Changes :

Cartagena Tours reserves the right to modify these general conditions of sale at any time without prior notice.

7. Applicable Law :

These General Conditions shall be governed by the laws of Colombia.

8. Refund conditions:

A full refund can be made up to 7 days before the day of the activity or renter. Between 7 days and 48 hours before the start of the rental or the activity, only there is a credit available for all the activities / rentals at the website www.cartagena-tours.co Less than 48 hours before the start of the activity or renter, do not allow refunds.